pkr989 is committed to being transparent about how we collect, process and protect your personal data. This Privacy Policy explains your rights and our obligations in plain, readable English — no legalese designed to obscure what actually happens to your information.
Six core principles that govern data handling at pkr989. The full legal text follows below — these cards are an overview only and do not replace the detailed clauses.
We collect only the personal data necessary to operate your account, process transactions and meet our compliance obligations. No data is collected beyond what is needed.
pkr989 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is processed only as described in this Policy.
Personal data is stored on secure servers with industry-standard encryption. All data in transit between your device and pkr989 is protected via HTTPS/TLS.
You have the right to access, correct, restrict or request deletion of your personal data, subject to our legal and compliance obligations. Requests are handled within a reasonable timeframe.
We use cookies and similar technologies only as disclosed in this Policy. Essential cookies required for platform operation are distinguished from optional analytics cookies.
For any privacy query, data access request or complaint, you can reach our support team via live chat or by email 24 hours a day, 7 days a week.
This Privacy Policy ("Policy") describes how pkr989 ("pkr989", "we", "us", "our") collects, uses, discloses, stores and protects the personal data of individuals ("you", "User") who access or use the pkr989 online betting and live casino platform available at https://pkr989.cam ("Platform").
pkr989 is an English-language platform designed for Pakistani users, providing sports betting markets (including Pakistan cricket, PSL, ICC tournaments, football and UFC), live casino games, slots and instant games with balances displayed in Pakistani Rupees (PKR).
We are committed to handling your personal data with care and transparency. This Policy is written in clear English so that users across Pakistan — whether in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar or elsewhere — can understand exactly how their information is used.
In this Policy, the following terms have the meanings set out below:
pkr989 collects the following categories of Personal Data, depending on how you use the Platform:
pkr989 collects Personal Data through the following channels:
pkr989 processes your Personal Data on the following legal bases:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your use of the Platform) |
| KYC and identity verification | Legal obligation (operator AML/KYC compliance requirements) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and AML monitoring | Legitimate interests; legal obligation |
| Customer support communications | Performance of a contract; legitimate interests |
| Responsible gambling monitoring | Legitimate interests; legal obligation |
| Marketing communications (where opted in) | Consent |
| Platform analytics and performance | Legitimate interests |
| Legal claims and dispute resolution | Legitimate interests; legal obligation |
pkr989 processes your Personal Data for the following specific purposes:
pkr989 does not sell, rent or trade your Personal Data. We may share your data only in the following circumstances and only to the extent necessary:
We engage third-party service providers who process data on our behalf under contractual data processing agreements. These include: KYC and identity verification providers; payment processors and gateway operators; fraud detection and AML screening services; cloud hosting and infrastructure providers; and customer support platform operators.
pkr989 may disclose Personal Data where required to do so by applicable law, court order, regulatory authority or in connection with law enforcement investigations into financial crime, fraud or other unlawful activity.
In the event of a merger, acquisition, restructuring or sale of assets involving pkr989, your Personal Data may be transferred to the successor entity, subject to equivalent privacy protections remaining in place.
pkr989 retains your Personal Data for as long as your Account remains active and for such further period as is required to comply with legal, regulatory, tax and AML obligations, or to resolve disputes and enforce agreements.
As a general guide, and subject to applicable requirements at the time:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised.
pkr989 applies technical and organisational security measures to protect your Personal Data against unauthorised access, disclosure, loss or destruction. These measures include:
pkr989 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow the Platform to function correctly, remember your preferences and help us understand how users interact with the site.
Most browsers allow you to refuse or delete cookies via browser settings. Please note that disabling essential cookies may prevent you from using core Platform features such as logging in or maintaining a session balance. Analytics and preference cookies can generally be disabled without affecting basic functionality.
By continuing to use the Platform after being presented with cookie information, you consent to the use of cookies as described in this Section.
Subject to applicable law and our legal obligations (including AML and KYC record-keeping requirements), you have the following rights in respect of your Personal Data held by pkr989:
Request a copy of the personal data pkr989 holds about you, together with information about how it is processed.
Request correction of inaccurate or incomplete personal data. You can update basic profile information directly in Account settings.
Request deletion of your personal data where we no longer have a legal basis to retain it. Note that AML/KYC obligations may require us to retain certain data.
Request that we limit the processing of your data in certain circumstances — for example, while you dispute data accuracy.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible and legally applicable.
Object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease that processing immediately.
To exercise any of the rights above, contact our support team via live chat or email at [email protected]. We will respond within a reasonable timeframe and, where required, may ask you to verify your identity before fulfilling a request.
The pkr989 Platform is strictly intended for adults aged 18 years or older (or the higher minimum age required by the applicable operator or licence jurisdiction). We do not knowingly collect Personal Data from individuals under the applicable minimum age.
Age verification is conducted as part of the KYC process. If pkr989 becomes aware that a minor has registered an Account or provided personal data, we will take immediate steps to close the Account, delete the associated data and, where required, report the matter to the relevant authorities.
If you are a parent or guardian and believe that a minor under your care has accessed or attempted to access pkr989, please contact our support team immediately via live chat.
pkr989 operates as an international platform. Your Personal Data may be transferred to, stored on, and processed by servers or service providers located outside Pakistan. Such transfers occur only where necessary to deliver the Platform services and only where appropriate safeguards are in place.
Where Personal Data is transferred to third-party service providers located in other jurisdictions, pkr989 requires those providers to maintain data security standards consistent with this Policy through contractual data processing agreements.
pkr989 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or Platform services. When we make material changes, we will notify registered Users via email or a prominent notice on the Platform prior to the change taking effect, where practicable.
The revised Policy will display an updated Effective Date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the updated Policy.
For any privacy-related query, data access request, complaint or to exercise any right set out in Section 11 of this Policy, please contact pkr989 using the following channels:
Please include your registered email address and a clear description of your request or complaint so we can respond efficiently. We may ask you to verify your identity before processing certain requests.
Read our Terms & Conditions for the full rules governing your account, or visit our Responsible Gambling page for player protection tools and support resources.